Determining the sustainability factors and performance of a

According to the American Heritage Dictionary, "to sustain" means to keep in existence, to supply with necessities, to support from below, to encourage, and to maintain competently. Neither individuals nor nonprofit organizations can do these things without regular, critical reflection; in short, without evaluation.

In fact, the better and more institutionalized the evaluation process, the more useful evaluation can be as a tool for achieving sustainability. Historically, nonprofits have monitored their activities and reported back to funders using traditional measures of success, such as the number of clients served or the number and type of activities undertaken.

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Increasingly, however, sustainability is linked with doing "what works" — and discontinuing programs that don't achieve their goals.

In a world in which needs seem to grow faster than the funding available to address them, funders and grantees alike are increasingly likely to direct resources to activities that produce results and away from those that do not. At first glance, developing a comprehensive system of evaluation can appear to be an overwhelming task.

But it doesn't have to be. As I'll explain in the remainder of this article, there are a number of steps you can take to get and stay on track. Developing a sustainable program, project, or organization is like creating a building. The process starts with a blueprint.

Evaluating for Sustainability: Eight Steps to Success

In the case of a nonprofit program or project, that blueprint should include an evaluation component. At a minimum, this means clearly identifying the target population, specifying program objectives in measurable terms, identifying key indicators of success, outlining data collection and analysis activities, and developing a timeline to monitor the success of the program on an ongoing basis.

Too often, however, nonprofits fail to incorporate evaluation into their program blueprints. Instead, they design and implement evaluation activities after a program is up and running, making it difficult, if not impossible, for evaluators to gather the information they need to accurately measure the success of the program.

To avoid that fate, consider bringing in an evaluator before the program or project you plan to evaluate is launched. Some organizations may feel, with good reason, that they have sufficient in-house experience to plan an effective evaluation without the benefit of outside help.

In fact, one way to strengthen the link between evaluation and organizational sustainability is to create an in-house evaluation team or unit. Such a unit should operate at the upper levels of the organization, have the authority to present controversial findings internally, be insulated from inappropriate influences, and be able to affect decision making.

A building is only as durable as the foundation on which it rests. Similarly, evaluation findings are only as good as the data upon which they are based.

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Part of designing a program for evaluation means thinking about the data needed to monitor performance. To do that well, organizations must start by asking: What do we want to know?

This is also an opportune time for your organization to reflect on the concept of sustainability. Do you want to know more about the cost-effectiveness of your program s? Staffing structures?Key performance indicators KPIs form an important part of the information required to determine and explain how a company will progress to meet its business and marketing goals. No matter what it measures, a KPI's goal is to improve organizational health.

Anyone working in marketing needs to understand exactly what constitutes a KPI. A key performance indicator is a quantifiable measure a company uses to determine how well it's meeting its operational and strategic goals. Different businesses have different KPIs depending on their individual performance criteria or priorities.

That said, the indicators usually follow industry-wide standards. The three characteristics of KPIs are as follows.

determining the sustainability factors and performance of a

They are:. To be effective, a key performance indicator must be based on legitimate data and must provide context that echoes business objectives. KPIs must also be defined in such a way that external factors, beyond the control of a company, cannot interfere with them. Another key issue is that KPIs should have a specific time frame that is divided into key checkpoints for accuracy.

For example, a school may set a goal that all of its students pass a particular course. However, instead of using the students' passing grade records to chart the goal, the school uses the students' failure rate as a KPI to determine its position. Another example is a business that chooses to use the percentage of income it receives from its returning customers as its KPI.

Other examples of KPIs used by businesses include:. Businesses should take a number of steps before choosing the best key performance indicators. These steps include:. When choosing key performance indicators, a company should start by considering the factors the leadership team uses in managing the organization.

Finally, you need to make sure that the KPIs selected are clear enough so that the people who read the reports understand them. This allows the people inside and outside the company to make similar assessments. Although industry standards have significance, companies do not necessarily have to choose KPIs similar to those of their competitors. More important is knowing how relevant the indicators are to your business or the unit or division you're assessing. Also, a company doesn't need a specific number of KPIs.

However, in general, the number usually ranges from four to 10 for most businesses. Whatever number you decide upon, just make sure the KPIs are crucial to business' success. Remember, if everything is important, then nothing is important; so be selective.

A subtle difference exists between key performance indicators and marketing metrics. Before doing anything else, a business must first determine which marketing metrics qualify as their key performance indicators.

While indicators do not necessarily have to be financial, whatever indicators are selected, these indicators play an important role in steering the various marketing vehicles for management.Conference Paper Sustainability 26 October Sustainable development is a systematic concept relating to the continuity of economic, social, institutional, and environmental aspects of human society as well as the non-human environment.

determining the sustainability factors and performance of a

It is characteristic of a process or state that a business can be maintained at a certain level indefinitely. Project sustainability is now a common approach related to the management of projects, programs, institutions, organizations, people, and other entities requiring effective and efficient production, marketing, distribution, and the delivery products and services.

Generally, for projects to be sustained, certain metrics and standards need to be set from project identification through feasibility studies, formulation, design, appraisal, funding, implementation, monitoring, and evaluation. It is a proven truism that most projects are failing because of the lack of an appropriate sustainability plan. It is therefore very necessary for a comprehensive analysis of the social, economic, legal, cultural, educational, and political environments for project implementation.

The project philosophy, mission, vision, values, goals, and objectives should be fully articulated and stated in the plan. The involvement of stakeholders and advocates is of paramount importance since it facilitates some logistical preparation. Beneficiary assessment, legal and regulatory framework studies, marketing and competition analysis, partnership development and institutional analysis give room for effective and efficient implementation.

Sustainability analysis will determine project relevance, acceptability, political expediency, viability and adaptability of the project. Other factors such as financial analysis, risk analysis, communication and network determination, operational plan, training, human resource development and capacity building, environmental and community analysis all help to determine the sustainability of projects. Funding requirement have to be analyzed and evaluated to determine whether the project is a franchise, independent project, cooperative, joint venture, Non-Governmental or Governmental organization etc.

determining the sustainability factors and performance of a

A project always describes the rationale, demand and supply basis, costs, anticipated outcomes or outputs, and performance metrics which all need to be met for it to qualify for funding. Demographic studies analyses needs, income, interests, cultures, education, and other human, social and economic factors in order to determine affordability.

The legal and regulatory framework deals with licenses and authorizations and various rules, regulations, by-laws and protocols required by law for the implementation of projects in that environment. Technically, the information, communication, and technology ICT infrastructure required for the project should be properly assessed especially access to modern technology and systems. The philosophical and analytical framework of sustainability draws on and connects with many different disciplines and fields and has tended to be problem-driven and oriented towards guiding decision-making.

The focus ranges from the total carrying capacity sustainability of planet Earth to the sustainability of economic and social sectors, ecosystems, countries, municipalities, neighborhoods, home gardens, individual lives, individual goods and services, occupations, lifestyles, behavior patterns, academic and research institutions, political institutions and business operations.

Sustainable development is a state where the demands placed upon the environment by people and commerce can be met without reducing the capacity of the environment to provide for future generations.

The fundamental principle is for businesses to perform tasks and services that are effectively and efficiently produced and promote sustainability in the society as a whole. In order for a business to be sustainable in the marketplace services and products should have little or no competition in terms of image, power, quality, packaging, prices, etc.?Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated. The aim of this paper is to determine the key factors in achieving the sustainability of a tourism destination in relation to the performance obtained.

A methodology based on the opinions of stakeholders is developed to determine the sustainability factors and performance in the tourism destination of Gran Canaria. The variables used in the study are related to the environmental resources, the principal agents in the tourism supply chain, the governance of the destination, and the complementary characteristics that improve the competitiveness of the tourism destination, as well as the dimensions that determine security.

Performance is measured by stakeholders from two perspectives, the destination and the customers, in order to establish the main variables that will influence the destination's sustainability. The key sustainability factors were identified, and a regression analysis determined that there was a positive influence on long-term performance. The results showed that the key factors that have a direct and significant relationship with performance are the key resources and supply chain, security, alternative leisure, and governance.

Page view s Download s Google Scholar TM Check. Determining the sustainability factors and performance of a tourism destination from the stakeholders' perspective. Destination management Performance Stakeholders Sustainability Tourism destination Tourism resources. Sustainability Switzerland. The competitiveness of a tourism destination depends on the sustainability of its economic and environmental resources.Conference Paper Sustainability 26 October Sustainable development is a systematic concept relating to the continuity of economic, social, institutional, and environmental aspects of human society as well as the non-human environment.

It is characteristic of a process or state that a business can be maintained at a certain level indefinitely. Project sustainability is now a common approach related to the management of projects, programs, institutions, organizations, people, and other entities requiring effective and efficient production, marketing, distribution, and the delivery products and services. Generally, for projects to be sustained, certain metrics and standards need to be set from project identification through feasibility studies, formulation, design, appraisal, funding, implementation, monitoring, and evaluation.

It is a proven truism that most projects are failing because of the lack of an appropriate sustainability plan. It is therefore very necessary for a comprehensive analysis of the social, economic, legal, cultural, educational, and political environments for project implementation.

The project philosophy, mission, vision, values, goals, and objectives should be fully articulated and stated in the plan.

The involvement of stakeholders and advocates is of paramount importance since it facilitates some logistical preparation. Beneficiary assessment, legal and regulatory framework studies, marketing and competition analysis, partnership development and institutional analysis give room for effective and efficient implementation. Sustainability analysis will determine project relevance, acceptability, political expediency, viability and adaptability of the project.

Other factors such as financial analysis, risk analysis, communication and network determination, operational plan, training, human resource development and capacity building, environmental and community analysis all help to determine the sustainability of projects.

Funding requirement have to be analyzed and evaluated to determine whether the project is a franchise, independent project, cooperative, joint venture, Non-Governmental or Governmental organization etc. A project always describes the rationale, demand and supply basis, costs, anticipated outcomes or outputs, and performance metrics which all need to be met for it to qualify for funding. Demographic studies analyses needs, income, interests, cultures, education, and other human, social and economic factors in order to determine affordability.

The legal and regulatory framework deals with licenses and authorizations and various rules, regulations, by-laws and protocols required by law for the implementation of projects in that environment.

Three Critical Success Factors for the Sustainability Journey

Technically, the information, communication, and technology ICT infrastructure required for the project should be properly assessed especially access to modern technology and systems. The philosophical and analytical framework of sustainability draws on and connects with many different disciplines and fields and has tended to be problem-driven and oriented towards guiding decision-making. The focus ranges from the total carrying capacity sustainability of planet Earth to the sustainability of economic and social sectors, ecosystems, countries, municipalities, neighborhoods, home gardens, individual lives, individual goods and services, occupations, lifestyles, behavior patterns, academic and research institutions, political institutions and business operations.

Sustainable development is a state where the demands placed upon the environment by people and commerce can be met without reducing the capacity of the environment to provide for future generations. The fundamental principle is for businesses to perform tasks and services that are effectively and efficiently produced and promote sustainability in the society as a whole.

In order for a business to be sustainable in the marketplace services and products should have little or no competition in terms of image, power, quality, packaging, prices, etc.? Instead products and services should be provided in a way so as to reduce consumption, energy use, distribution costs, economic concentration, and other forms of business and environmental damage. Generally, the main strategies for managing an organization according to sustainable development principles are stakeholder analysis, development of policies, and objectives and designing.

Keywords: project sustainability; sustainable development; total quality management TQM ; capacity building; monitoring and evaluation; knowledge management; configuration management; ISO standards; six sigma methodologies; SWOT analysis; SMART technique; quality assurance; continuous quality improvement CQI ; strategic plan; process development; implementation plan; project sustainability management PSM. Demographic studies analyses needs income, interests, cultures, education, and other human, social and economic factors in order to determine affordability.

Technically, the information, communication, and technology ICT infrastructure required for the project should be properly assessed, especially access to modern technology and systems. Project sustainability management PSM is now gaining grounds in project management and is changing the dynamics of the implementation of a variety of projects.The construction industry attempts to produce buildings with as lower environmental impact as possible.

However, construction activities still greatly affect environment; therefore, it is necessary to consider a sustainable project approach based on its performance. Sustainability is an important issue to consider in design, not only due to environmental concerns but also due to economic and social matters, promoting architectural quality and economic advantages.

This paper aims to identify the phases through which a design project should be developed, emphasising the importance and ability of earlier stages to influence sustainability, performance, and life cycle cost.

Then, a selection of sustainability key indicators, able to be used at the design conceptual phase and able to start predicting environmental sustainability performance of buildings is presented. The output of this paper aimed to enable designers to compare and evaluate the consequences of different design solutions, based on preliminary data, and facilitate the collaboration between stakeholders and clients and eventually yield a sustainable and high performance building throughout its life cycle.

Sustainability is an important issue to consider in design, not only due to the environmental concerns but also due to economic and social issues, as they promote architectural quality and have economic advantages [ 2 ]. The importance of considering sustainability in design stage meets the need for finding long-term solutions that warrant well-being and minimize the needs for natural resources as land use, biodiversity, water, air, and energy.

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If a project is well planned and sustainable criteria are included in its early approach, the possibility to reduce negative impacts is greater and the cost of criteria implementation is greatly reduced, as illustrated in Figure 1. However, those are not enough to create a consistent base to achieve optimal results for the building.

New criteria and approach, that are usually not considered, can bring advantages to the project, favouring improvement of its performance and reducing its final cost [ 3 ]. The sooner the project goals are defined and the new criteria are integrated, the more sustainable the building will be. For the building analysis and sustainability performance prediction in early stage phases of design, several indictors need to be identified and selected.

The analysis of the work that has been carried out and published by the research team of the Building Physics and Construction Technology of University of Minho since [ 4 — 15 ] corroborates this need. Furthermore, a new set of indicators for early stage design can also be useful for later assessment with the new generation of building sustainability assessment tools.

Two types of indicators can be proposed: core indicators and additional indicators. Core indicators can be used in the conceptual stage, whereas additional indicators can only be used in the next phase, the predesign stage, as illustrated in Figure 2. Core indicators showed to be the best solution for the conceptual stage. The functional unit square, cubic meter, etc. Moreover, core indicators may be used as a simple and faster assessment, while using both types of indicators—core and additional indicators—gives a more complete and exact evaluation, ensuring sustainability at all fronts of action.

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The aim of this paper is to identify the phases through which the design project should go along, emphasising the importance and ability of earlier stages to influence the level of sustainability, performance, and life cycle cost over the project.

Afterwards, there is the need to select a set of sustainability indicators and to check its adaptability to the early design. The framework of this paper is divided into two steps: i identification and description of project design phases, recognizing the main tasks of each one, and ii an analysis of the adequacy and usability of the building sustainability indicators, taking into account the scarce information available at the early design stages.

Additional indicators will be explained in another publication. The output of this paper aimed to enable designers to compare and predict environmental sustainability performance of different design solutions, based on preliminary data, and facilitate the collaboration between stakeholders. The object of the assessment is the building; it does not include the characteristics of the building site nor its neighbourhood.

The scope of the analysis encompasses all stages from material production stage to end-of-life stage. A sustainable design needs an integrated design process and a more involved approach than a conventional design process. Ensuring the high quality of design is to ensure an approach based on building performance, an integrated and interdisciplinary project team working through an integrated planning and preparing a project to its best performance.

Thus, the design process is crucial because most decisions that will determine building performance in use will be made at this stage. A building project is developed by a sequence of phases. The concept of design phases is related to a set of consecutive actions that guides the development process. These actions are grouped in stages by their level of priority, shaping each phase of the project.

Huovila [ 26 ] showed that a performance approach is essential to manage life cycle requirements of a building during its conception. Although different names are given by different authors, the phases of a building project and its goals are generally the same. The project starts with the definition of its objectives and with the moment where the client meets the project team and exposes the goals for the building.

The architectural programming is required to define key requirements and constraints towards project quality.

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Type of architecture and formal and functional aspects must be discussed as well as indoor and outdoor quality desired by the client.Click for larger view. It is often written that the journey of a 1, miles starts with a single step. The SI group has now grown to a worldwide membership of 35 leading companies that encompass many different cultures, backgrounds and business lines within the ICT sector.

Despite those differences, there are three critical success factors have been common across all organizations and the success of their sustainability programs. A commitment to each of these three factors helps ensure a successful sustainability program and provides the long term foundation that supports and helps overcome the minor challenges encountered in the sustainability journey along every step of the way.

A commitment to improve is at its heart, a commitment to measure. Without measuring and reporting at regular intervals there is no way to judge the progress of your program or to identify areas for improvement.

Members of the QuEST SI group have the ability to measure their own progress against themselves and the group average. Stakeholder Engagement is one of the leading attributes in the implementation of a successful Sustainability program. Early and deep engagement throughout the organization provides the foundation and the energy to realize the environmental and economic benefits of a progressive sustainability program.

Improving Stakeholder Engagement creates more touch points on Sustainability improvement issues and ensures that the employees are aligned and thinking about Sustainability in their work and in their personal lives. At the same time, there is no denying the cultural impact and sense of pride that employees receive from helping to make the world a better and more sustainable environment for all.

How To Change Behavior To Ensure A Sustainable Future - Donna Walden - TEDxCarsonCity

Leveraging sustainability across an organizations supply chain in the areas of Eco-Design, Logistics and Circular Economy creates win-win solutions across factors such as customer satisfaction, carbon reduction, improved operational efficiency and reduced costs.

Additional benefits of the solution include:. Adva and BTs partnership is a strong example of how sustainably focused products and solutions create sustainable businesses. Over the last two years, the QuEST SI group has had numerous presentations and best practices shared within its bi-weekly Thursday meetings. Regardless of their place in the ICT sector or their place on the planet, these three critical commitments have been the common success factors in every successful sustainability journey.

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